Terms & Conditions

Welcome to CHĀNT by National Hero India (referred to as "we", "us", or "our"). By accessing or using our website, you agree to comply with and be bound by the following terms and conditions of use. Please read these terms carefully before using our website.

1. Website Usage

1.1. The content of the pages of this website is for your general information and use only. It is subject to change without notice.

1.2. Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services, or information available through this website meet your specific requirements.

1.3. This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance, and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

1.4. Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offense.

2. Return & Exchange Policy 

As we are committed to your satisfaction, we offer exchanges within 7 days of delivery. To initiate an exchange, please contact us via email with your request, specifying the replacement item. Customers are responsible for returning the item in its original, unworn condition with tags attached. Items showing signs of damage, dirt, or wear will not be eligible for exchange. Once we receive and verify the item's condition, we'll process the exchange promptly. Please note that we do not offer refunds, only exchanges.

3. Shipping Policy

3.1. We aim to ship and deliver orders within 7 working days via the Indian Postal Service.

3.2. Shipping costs and delivery times may vary depending on the destination and shipping method selected during checkout.

3.3. Once your order has been shipped, you will receive a confirmation email with tracking information to monitor the status of your delivery.

3.4. While we make every effort to ensure timely delivery, we shall not be held responsible for any delays caused by unforeseen circumstances such as customs clearance procedures or natural disasters.

3.5. For more information regarding shipping, please refer to our Shipping Information page.

4. Changes to Terms and Conditions

4.1. We reserve the right to modify these terms and conditions at any time without prior notice. Any changes will be effective immediately upon posting on this website.

4.2. Your continued use of the website following any such changes constitutes your acceptance of the modified terms and conditions.

5. Contact Us

If you have any questions or concerns about these terms and conditions, please contact us at namaste@thechant,store.

GSTIN: 19ABRPN8988L1Z8 National Hero India

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